Customer journey builder

Deliver a remarkable experience to your customers

Personalize the customer journey at every stage, by automating messages and actions on a beautiful canvas.

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Automate the entire customer journey with visual marketing automation

From welcoming new customers, to recovering carts – the visual canvas makes building customer journeys as easy as drawing on a whiteboard.

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Visualize the entire journey

Create customer journeys with the visual journey builder. Craft a better customer experience and automate repetitive tasks.

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Make every journey personal

Use conditions and filters to change the journey based on demographics and behavior. Send every message with context.

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Deliver multi-channel messages at scale

Create customer journeys with the visual journey builder. Craft a better customer experience and automate repetitive tasks.

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Automate repetitive tasks

Take away the busy work. Assign leads, create tasks, send notifications, tag and update fields all from the visual canvas.

Start with expert templates, then perfect the journey with AI suggestions, A/B testing and scrollable history

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Stand on the shoulders of giants

What you’re trying to do, has likely already been done. Use expert templates to help you ensure success.

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Perfect messages with A/B testing

Create a high performing journey by optimizing messages towards opens, clicks or revenue attributed.

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Step by step journey history

Made a mistake? Want to see what was working in the past? Look back in time at how the journey has progressed with history.

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AI suggestions to improve your content

Austopilot will help you write better email subject lines and SMS messages with automatic AI suggestions.

Drive results with comprehensive journey analytics and revenue attribution

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Make better decisions with analytics

Comprehensive journey analytics allow you to stay informed and make data driven decisions. See what’s working and where to improve.

Attribute revenue to every journey

Demonstrate your impact. See orders, revenue and MRR for each journey with multi-touch revenue attribution.

Improve content with sentiment scores

Get feedback on your email content using reactions. Truly understand the content your want across the journey.

Unleash the power of CDP for your whole team

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Marketers

Define target audiences across the customer lifecycle and peronalize marketing campaigns. Prove the impact of marketing.

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Executives

Empower your whole team to make better decisions with data. Set goals and track key metrics with dashboards.

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Analysts

Use powerful reporting and analytics to understand customers, answer hard questions and report on key business metrics.

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IT and developers

Empower teams throughout your organization with access to customer data with defined permissions. Use modern APIs to integrate.

Join thousands of online brands delivering a better customer experience

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